Frequently Asked Questions - Balneo Toscia

Frequently Asked Questions about Balneo Toscia

Discover everything about our handcrafted Italian bathroom products from Balneo Toscia: Washbasins, toilets, bidets and taps in vintage, classic and industrial styles, made in Italy.

What is Balneo Toscia?
Balneo Toscia is a prestigious Italian brand specializing in high-end bathroom fixtures. They manufacture sinks, toilets, bidets, and faucets with designs ranging from vintage to industrial, all handcrafted in Italy using traditional techniques.

What Balneo Toscia collections do you offer?
We offer the following Balneo Toscia collections:

- Romantica : Classic vintage style inspired by early 20th-century European bathrooms. Available in 35 colors.
- True Colors and True Colors Lite : Customizable vintage style with unique color combinations (all white, white interior/color exterior, or full color).
- Provence 700s, 800s and 900s: Classic French Belle Époque style
- Industrialis : Robust industrial style with brass designs and metallic finishes.
- Modern countertop washbasins : Contemporary designs such as Slide, Oval and Bowl.

Are Balneo Toscia products available in different colors?
Yes. Depending on the collection:
Consult the color chart in the images of each product or write to us at info@lavabosconestilo.com</p>

What does "Italian craftsmanship" mean?
All Balneo Toscia products are handmade in Italy by skilled artisans using traditional ceramic techniques. Each piece is unique and undergoes rigorous quality control before being shipped.

Are toilet seats included?
No, toilet seats and lids are sold separately. This allows you to choose the specific model and color that best matches your bathroom. We have compatible lids for every collection.

What is the difference between wall-hung and pedestal/leg sinks?
Wall-hung sinks are fixed to the wall, making floor cleaning easier and creating a more open and airy feel. Pedestal or freestanding sinks have a support that conceals the plumbing and offer a more classic and elegant style. Some models are available in both versions.

What is the delivery time for Balneo Toscia products?
As these are handcrafted products made to order in Italy, the usual delivery time is 5-6 weeks. Please contact us for specific delivery times depending on the product and finish chosen.

What is a customizable True Colors sink?
True Colors Lite washbasins allow you to choose between 3 customization options:
-Complete white (monochromatic)
-White interior and edges + colored exterior (elegant contrast)
-Interior and exterior color (full customization)
This allows you to create a unique bathroom with exclusive color combinations.

Is the Balneo Toscia faucet compatible with any of their sinks?
The Balneo Toscia faucets are designed specifically for their washbasins, especially the vintage and industrial collections. Please check the number of holes required (1 or 3 holes) and the dimensions before purchasing. Contact us to ensure compatibility.

What does a pedestal sink set include?
Pedestal sets include the ceramic sink and the pedestal. Faucets are sold separately. The pedestal is fixed to the floor and discreetly conceals the plumbing.

Can I install Balneo Toscia products myself?
Balneo Toscia products require professional installation, especially the wall-mounted models which need proper wall fixings. We recommend hiring a professional plumber to ensure correct and safe installation.

What guarantee do Balneo Toscia products have?
All Balneo Toscia products come with a manufacturer's warranty against manufacturing defects. The handcrafted Italian ceramic is extremely durable when properly installed and maintained. Contact us for more details about coverage.

How do I request a custom color that doesn't appear in the dropdown menu?
For custom color combinations or special finishes, please email us at info@lavabosconestilo.com with your request. We will confirm availability, price, and delivery time.

What maintenance does Balneo Toscia ceramic require?
Balneo Toscia ceramic tiles are easy to maintain. Clean regularly with mild, non-abrasive products and a soft cloth. Avoid harsh chemicals that could damage the finish. Anti-limescale faucets make cleaning easier.

Can I combine products from different Balneo Toscia collections?
Yes, you can combine products from different collections to suit your style. For example, a Romantica washbasin with Industrialis faucets for an eclectic look. We'll advise you on creating harmonious combinations.